interactive teller service
Say hello to a more convenient way to bank with ALEC. Introducing our Interactive Teller Machines.
What can I do at an ALEC ITM?
The new ALEC Interactive Teller Service is the best in both banking technology and member service. You can complete all of your banking transactions without having to leave work or from the comfort of your car.
ALEC's new Interactive Teller Machines (ITMs) allow you to speak to an ALEC Video Teller with the touch of a button while giving you the option to take advantage of the machine’s 24/7 ATM functionality.
Want to learn more? Watch the videos below to see how easy and convenient it is to use our new ITMs:
ALEC Walk-up Interactive Teller Machine
Conveniently do your banking without having to leave work.
ALEC Drive-Thru Interactive Teller Machine
On the go? Pull into our Gurnee location and bank without having to leave your car.
You can complete the following transactions or requests at an ITM:
- Cash checks
- Make deposits (both cash and check)
- Request withdrawals
- Loan or credit card payments
- Transfers between accounts
- Travel notifications
- And much more!
You can withdraw cash in any combination of denominations that include $50's, $20s, $5s, or $1s.
Our ITMs are located at these locations:
Gurnee Service Center 325 Tri-State Parkway Gurnee, IL 60031 | AbbVie Building M1 1401 Sheridan Rd. North Chicago, IL 60064 | Abbott Building AP22 100 Abbott Park Rd. Abbott Park, IL 60064 | Abbott Building CP1 675 N. Field Dr. Lake Forest, IL 60045 | Abbott Building RP3 3300 Stelzer Rd Columbus, OH 43219 |
The ITMs are available Monday – Friday from 8:00 am — 5:30 pm CT and Saturday from 8:00 am — 12:30 pm CT.
The ITM functionality is not available after 5:30 pm Monday – Friday CT and on Saturdays after 12:30 pm CT; however, you can use the machines as ATMs 24/7.